Picking out a cake stand can be tough and we want to help. We have compiled our top cake stand questions and answers to provide you with advice on picking out your perfect cake stand.
How much weight can your cake stands hold?
Our cake stands are engineered to hold many times more weight than the average cake. Ten tiered cakes have been easily supported on even our smallest stands. You can also check our Weight Chart for exact weight recommendations here.
What are your cake stands made from?
Most of our cake stand collections, including the Picture Perfect, Sweet & Low, Wedding Bell, and Simply Stunning, are made of carbon steel with a powder coated finish. The Natural Beauty collection is made of sustainable soft maple wood, naturally.
What size cake stand do I need for my cake?
You will want to use a cake stand that is the same size as the cake board of your cake. The cake board is a cardboard base that your cake will be built on and it helps with the transportation of your cake. If you do not know the size of your cake board, we suggest you ask your baker.
I am not sure which color to pick for my cake stand, can you help?
Yes! If you are having trouble picking a color for your cake stand, contact us and we will do our best to assist you.
What are your care instructions for your cake stands?
To remove any food stains, simply clean with a damp cloth. Do not place your cake stand in the dishwasher. Hand wash only.
Can I cut directly on a cake stand?
We do not recommend cutting directly on your cake stand because it might leave knife marks. We suggest that you line the top with a cake board, paper doily, parchment or wax paper. Most cakes from a bakery come with a cardboard base or cake board and this is a perfect liner for your cake stand. For more helpful cake stand advice, check out our Cake Stand Guide.
Do you ship to my country?
Yes! We have shipped to 28 different countries and would love to ship to yours. Generally, international shipments are sent via USPS. For international wholesale orders, arrangements are made on an individual basis and you can contact us about wholesale orders here.
When will my order ship?
Unless otherwise noted, your order will ship within 1-2 business days. If you need your order sooner, we do offer expedited shipping options. On the cart page, under "Date needed by" please note the delivery date you need your order by. If we cannot get your order to you by the specified date, you will be contacted via email or phone to work on a solution and get you your order as quickly as possible.
What payments do you accept?
We accept all major credit cards (Visa, MasterCard, Discover, American Express). We also accept Paypal and Amazon payments.
What is your return policy?
We completely stand behind our products and if you are not happy with your order please contact us right away and we will do our best to resolve the issue. In order to return an item for a full refund, we require that you contact us within 24 hours of receiving the item. We will send you a shipping label and the item must be shipped back to us within 2 business days. Once we receive the item, unused and undamaged, we will issue you a refund. Please note that orders outside of the USA cannot be returned.
Can I get a discount?
From time to time, we do offer discounts and sales. The best way to get a discount is to sign up for our newsletter on the bottom of this page and you will always be the first to know about any discounts and sales.
Do you offer wholesale?
Yes we do! For wholesale inquiries, please contact us here.